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FREQUENTLY ASKED QUESTIONS
What amenities are offered at The River in Mason City, IA?
At The River, we offer a range of amenities including a 24 Hour Fitness Room, Indoor Bike Storage, Underground Parking, Attached Garages on Townhomes, Community Room, Pet Friendly, Prime Location, Pet Wash Room, Patio, In Unit Washer/Dryer, Dishwasher, and Air Conditioner.
What is the pet policy at The River in Mason City, IA?
We welcome pets at The River. Please reach out to property managers for details on breed restrictions, pet fees, and the maximum number of pets allowed per unit.
What are the lease terms available at The River?
We offer flexible lease terms, contact our leasing office to find the option that best suits your needs.
Are there any move-in specials or discounts available at The River in Mason City, IA?
We frequently offer leasing specials and discounts. Visit our home page or contact our leasing office for the latest promotions.
What attractions and dining options are close to The River in Mason City, IA?
Our apartments are close to a variety of local attractions and dining. Explore more on our neighborhood on the home page for more information.
What floor plans are available at The River in Mason City, IA?
We offer a variety of floor plans including studio, one, two and three bedroom apartment homes and our two and three bedroom townhomes. Visit our units page to view detailed layouts and square footage.
Are utilities included in the rent at The River?
Please contact our leasing office for specific details on what is included and what is not.
Do the apartments at The River come with in-unit laundry?
Yes, apartments at The River feature in-unit laundry.
How do I apply for an apartment at The River in Sioux Falls, SD?
To apply for an apartment, visit our apply page where you can fill out and submit an online application. You can also visit our leasing office for in-person assistance.
What is the application fee at The River in Sioux Falls, SD?
The application fee at The River is $59. Visit our home page or contact our leasing office for the latest promotions. This fee covers the cost of processing your application, conducting a background check, and more.
What documents do I need to provide to lease an apartment at The River in Sioux Falls, SD?
You will need to provide a valid ID and proof of income.
How do I request maintenance at The River?
For maintenance requests, you can submit a request online through our resident portal or contact our maintenance team directly. We strive to respond to all requests promptly.
Is there 24-hour emergency maintenance at The River?
Yes, we offer 24-hour emergency maintenance services to ensure our residents are taken care of at all times. Contact our emergency maintenance hotline for immediate assistance.
What is the policy for noise complaints at The River in Mason City, IA?
We take noise complaints seriously to ensure a peaceful living environment for all residents. Please report any noise disturbances to our management office.
What is the resident benefit package?
The resident benefit packages includes, property safety checks, tenant to homeowner program, credit reporting, online portal, 24/7 maintenance hotline, and more.
What is the winter weather protocol?
During the winter months, our team will work to clear sidewalks when the snow reaches 2". You may be expected to move your vehicle. Please check emails frequently during winter weather.
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